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FAQs

All orders ship via UPS. Any orders placed before 11:59 am MST will ship same day, either by Standard Ground or 2nd Day Air depending on your selection. We do not ship on weekends, and shipping is not available to PO Boxes.

Read more about our shipping times and rates.

You can place a return for orders purchased directly from caselogic.com. View our return process and policy.

To return a Case Logic product purchased from another store, please contact that store for their return policy and procedure.

Check the format of the expiration date. Also verify that the billing address on file with your credit card company matches what you've entered during checkout.

Currently we do not ship orders to Puerto Rico or any other countries outside of the United States.