Orders

Order history

Member sign in

Track your order

If you'd like to see the details of your order please visit your order history.

*Each item typically takes 24 - 48 hours to ship.
Once the tracking information becomes available it will be listed under the "Tracking" section of your order header and a notification will be sent by email.

Sales tax

Tax charges are based on state and local tax laws and tax rates. Factors that determine the appropriate tax include the delivery address of your order and the location from which the order is shipped. Where required, tax will also be applied to the shipping and handling charges.

Cancel or change an order

Cancellation Policy

After you have clicked "Place Your Order", you cannot cancel or change your order. Our system is designed to process and ship orders immediately. Once you receive your order in the mail, simply return any unwanted products for FREE.

Process a return 

Why Such A Strict Policy?

Simple. Your order is processed as quickly as possible to ensure prompt delivery. Once the order has been transmitted, it is very difficult to stop the shipment. We’re committed to getting our products to you as quickly as possible.

Security Policy

Our Security Statement

The safety and security of your online shopping experience is very important to us. The Case Logic Security Statement protects you while you shop at Case Logic so that you never have to worry about the safety of your personal and payment information. Case Logic and its Vendors (collectively, "Case Logic" or "Our" or "We") guarantee every transaction at Case Logic. This means you pay nothing if unauthorized charges are made to your credit card as a result of shopping at Case Logic.

Our servers use Secure Sockets Layer (SSL), an encryption technology, that works with all modern web browsers so that only we can read your personal and payment information.

As a result of the Fair Credit Billing Act, your credit card bank cannot hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50, Case Logic will cover the entire liability for you -- up to the full $50 -- if unauthorized use of your credit card occurs through no fault of your own from purchases made at Case Logic via our secure server.

Shopping online at Case Logic is statistically safer than using your credit card at a restaurant or department store. Technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.

You will join millions of other customers who have safely shopped over the Internet. We're certain after successfully shopping online at Case Logic, you will be on your way to appreciating the power, convenience, and security of shopping from home.